Provider Inquiries SME — US Processes & Escalations

The Cigna Group is seeking a Subject Matter Expert for Provider Inquiries to provide expert support in resolving complex queries. This role entails managing escalated cases and working closely with internal stakeholders to ensure operational excellence.

Ideal candidates will have 3–5 years of experience in operational environments and possess strong decision-making and communication skills. The position offers a permanent contract with a competitive salary and the opportunity for hybrid working.