Found Description
The successful candidate will be a Property Claims Supervisor and will be working on a hybrid work setup in Edmonton, Alberta with occasional travel to other branches. This role is responsible for managing the day-to-day operations of the team, ensuring effective service delivery and fostering a collaborative work environment.
Responsibilities
- Review and approve professional’s diary worksheets, reports, work flow, and production.
- Provide technical instruction and supervision as required.
- Monitor time & expenses recording.
- Maintain up-to-date information on client expectations and Crawford standards.
- Measure performance against standard.
- Measure account compliance.
- Mentor and coach employees.
- Identify training requirements.
- Provide orientation and on the job training.
- Assist with customer relations programs.
- Follow-up on all client com...