Found Description
Compensation: $65,000 - $70,000 + bonus opportunities
About the Role
Our client is looking for a detail-oriented and customer-focused Project Specialist to join their team. In this role, you will build strong client relationships, manage logistics operations, and ensure a high standard of service delivery across project accounts.
Key Responsibilities
- Act as the first point of contact for customers, responding to inquiries promptly via phone and email
- Coordinate shipments across air, ocean, rail, and ground transportation
- Manage freight requests, quotes, customs coordination, and documentation
- Select and communicate with carriers, vendors, and internal teams
- Track shipments, resolve issues, and proactively prevent service failures
- Handle billing processes, including invoice accuracy, cost tracking, and discrepancy resolution
- Monitor reports, identify exceptions, and implem...
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