Found Description
BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.
Job Summary
The role is responsible for managing the planning, intake, and onboarding of projects delivered on the CRM Platform. The role supports the broader CRM Portfolio through structured demand management, resource estimation, execution readiness, audit support and vendor coordination.
The role works closely with business units and IT stakeholders to develop business cases for CRM Platform initiatives and ensures adherence to IT governance standards during the Service Definition phase.
Key Responsibilities
CRM Platform Demand Management & Onboarding
- Define, implement, and maintain the demand management and onboarding pr...