Project Coordinator

Reporting to the Manager, Workplace Strategy and Design, the Workplace Client Services (Project) Coordinator supports the workplace team by acting as a key liaison between clients, vendors, and internal teams. This role is responsible for coordinating client requests, maintaining accurate project documentation, supporting product and service quotations, and ensuring a consistently high-quality client experience throughout the project lifecycle.

Key Responsibilities

Client & Internal Coordination

• Serve as the primary point of contact for incoming internal and external project-related communications via phone, email, and Microsoft Teams.
• Maintain timely, professional, and empathetic communication to support excellent customer service and client satisfaction.
• Act as an internal liaison to provide product and service information, answer project questions, and assist in resolving emerging issues.

Project & Salesfor...