Program Ready Trainer: Customer Training & Enablement

Contactpoint 360 in Bogotá is looking for a Program Ready Trainer to support the creation of training plans and deliver customer service training. The role includes administering knowledge tests and providing ongoing training, emphasizing interpersonal skills.

The ideal candidate will collaborate with multiple teams, ensuring all employees are updated on products and services. This is an integral position to maintain quality in our services with a focus on customer satisfaction.