Program Manager

Descripción y detalle de las actividades
- Leader of the customer focus team (CFT). Prioritize and monitors all CFT activities. - Acts as primary day-to-day customer point of contact and functions as the primary Customer contact in resolution management and responsible for the overall health of the customer relationship. - Ensures successful new product introduction: - Executes to NPI standard process - Understands and monitors S&OP - Identifies and secures skills needed for effective transitions - Sets appropriate expectations with customers - Manages pricing and ECO prioritization during the process - Understands and maintains customer product knowledge and roadmap - Gains understanding of customer market and competition - Establishes and monitors KPI’s related to E&O, PPV and inventory turns - Manages recurring pricing activities. Uses contract, pricing model and updated costs to present new pricing to customers. Negotiates to successful completion. - Monitors and investigates te...