Found Description
Role:
- We are looking for an experienced programme manager to lead large-scale application development, enhancement, and support programmes for education-related digital platforms.
- The role will oversee application delivery, production support, L1 helpdesk operations and new system enhancements.
Responsibilities:
- Lead large-scale application development, enhancement, and support programmes.
- Oversee new application enhancements and system implementation.
- Manage L1 helpdesk, application support, incident management, and service operations.
- Coordinate with technical teams working on Go, React, ERP applications, APIs, and integrations.
- Act as the first point of contact for business, technology, school, and parent-facing stakeholders.
- Manage SDLC delivery, release planning, UAT, production deployment, and post-go-live support.
- Drive stakeholder management, escal...