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Program Manager, OTR ACES

Amazon

Australia, Victoria, Australia Full time June 24, 2026

Found Description

Description

Join us in transforming Australia's last-mile delivery network and revolutionizing on-road operations! Are you passionate about leveraging technology to enhance delivery quality, speed, and cost while creating exceptional experiences for both delivery associates and customers? This role offers you the opportunity to drive large-scale improvements across Amazon's AU AMZL network as part of the AU OTR ACES (Amazon Customer Excellence System) team.

As a Program Manager for the AU OTR ACES team, you'll lead cross-functional initiatives that deploy technological solutions and establish new standards for delivery excellence. From analysing delivery process KPIs to implementing improvement mechanisms across the network, you'll work at the intersection of technology, operations, and customer experience to shape the future of last-mile delivery in Australia.

Key job responsibilities
- Manage complex, cross-functional programs across the AU...

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