Program Manager, Operations Control at WestJet

Step into the Program Manager role at WestJet, focusing on disruption management and operational efficiency. This role promotes teamwork and innovative solutions in a dynamic environment.

Working in person, you will lead vital initiatives that improve recovery processes and establish strong partnerships across the Operations Control Centre. Your expertise in integrating advanced decision-support tools will play a key role in optimizing operational responses and enhancing guest satisfaction.

Key Responsibilities:
• Manage the portfolio of disruption recovery initiatives
• Develop integrated program plans ensuring accountability
• Engage various stakeholders for unified execution
• Identify and mitigate risks proactively
• Coordinate effective training and process changes

Requirements:
• Relevant bachelor’s degree or equivalent experience required
• Extensive experience leading complex, cross-functional init...