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Program Manager II, Easy Ship

Amazon

Mumbai, Maharashtra, India Full-time June 17, 2026

Found Description

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION:
Note: This role is part of the rekindle program. For more details on rekindle program, please visit https://www.amazon.jobs/en/landing_pages/rekindle

- Own the Program(s) end to end, define and achieve KPIs; Drive performance improvement initiatives.
- Develop and monitor program metrics to identify potential issues in last mile deliveries.
- Identify patterns of defects that will help us build initiatives to reduce defects at scale.
- Ability to pull data and perform deep-dives and root-cause analysis as needed.
- Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers.
- Excellent communication, both verbal and written to regularly provide business updates during w...

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