Found Description
Elevate your program management career with TELUS Digital as a Program Manager, specializing in CCaaS. Choose to work remotely or in a hybrid model while driving cutting-edge contact center technology solutions.
As a pivotal member of the CX team, you will collaborate with engineering and product leaders to facilitate contact center programs from inception to completion. We are looking for a seasoned program manager who excels in overseeing cross-functional teams and implementing effective project management strategies. Your role will be client-focused, requiring strong leadership in executive discussions and governance forums.
Key Responsibilities:
• Lead contact center solution delivery from design to deployment
• Manage program governance and integrated project plans
• Communicate effectively with internal stakeholders at all levels
• Oversee Agile and hybrid delivery lifecycles for CCaaS implementations
• Ensure compliance with project budgets and financials
As a pivotal member of the CX team, you will collaborate with engineering and product leaders to facilitate contact center programs from inception to completion. We are looking for a seasoned program manager who excels in overseeing cross-functional teams and implementing effective project management strategies. Your role will be client-focused, requiring strong leadership in executive discussions and governance forums.
Key Responsibilities:
• Lead contact center solution delivery from design to deployment
• Manage program governance and integrated project plans
• Communicate effectively with internal stakeholders at all levels
• Oversee Agile and hybrid delivery lifecycles for CCaaS implementations
• Ensure compliance with project budgets and financials
Ready to Apply?
Submit your application for Program Manager for CCaaS at TELUS Digital at TELUS Digital
Apply Now