Program Manager, Field Operations, Amazon Flex Mexico

DESCRIPTIONAmazon Flex works directly with independent contractors - called delivery partners - to make deliveries to our customers.With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Program Manager, for Amazon Flex, to help drive expansion and optimization of the program in Mexico.In this role, you will be the program In Station lead responsible for supporting the launch and Ops readiness for Amazon Flex, as well owning the business metrics and driver experience, collaborating with stakeholders to improve program performance, and implementing processes and mechanisms to enhance the overall Amazon Flex experience.English is mandatory for this role.Key job responsibilities- Own the business UTR input/output metrics and driver experience for your area of ownership.
- Collaborate with stakeholders to build action plans to improve the program performance and act as a point of escalation for issues, questions, and concerns.
- Creat...