Program Manager

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Key Responsibilities

Program Development & Workflow Design

• Build and manage the operational workflow for mobile installations of vehicle equipment.
• Develop standard operating procedures, process maps, implementation timelines, and quality control checkpoints.
• Define how installation requests move from sales intake through scheduling, partner coordination, installation completion, billing, and post-installation follow-up.
• Identify process gaps and create scalable solutions to support future growth.
• Assist to create reporting tools and dashboards to track program performance, installation volume, revenue, partner performance, and customer satisfaction.

Strategic Partner Development

• Identify, evaluate, and b...