Program & Experience Associate

We're looking for a highly driven Program & Experience Associate to help deliver exceptional experiences across our community. This role combines program delivery, community engagement, and business support.

• Support the day-to-day execution of service fulfilment, community events.
• Ensure customers have a smooth and enjoyable experience before, during, and after.
• Help maintain high service standards across all touchpoints.

• Build strong relationships with customers
• Respond to enquiries and provide timely assistance.
• Support customer retention and engagement initiatives.
• Gather feedback and identify opportunities to improve customer satisfaction.

• Maintain accurate records and operational documentation.
• Support reporting and admi...