Found Description
Responsibilities
- Customer Service (Answering Phones and Responding to Client Inquiries or Directing Clients to Appropriate Department/Person)
- Checking Voicemails and Responding to client inquiries in a timely fashion
- Order Entry (Sales and Rentals)
- Contacting clients to confirm delivery and pick-up dates and generate additional sales or rentals
- Communicating and planning with drivers and technicians as required
- Experience in conflict resolution and de-escalation
- Complete Training and Certifications as Required (Mobility, Lifts, Aids to Daily Living)
- Daily processing, maintenance and overall management of contract based and private rental programs
- Picking and processing product for delivery
- Preparing inter-branch transfers and associated paperwork
- Receiving and distribution of all inter-branch transfers and associated paperwork
- Management of location stock ...