Program Builder: Customer Delight & Recovery

Veho is seeking a Supervisor, Customer Delight & Recovery in Bogotá, Colombia. This role is pivotal in designing the strategy and operational infrastructure for Veho's customer recovery program.

Your responsibilities include resolving delivery failures with empathy, developing shareable moments for customer engagement, and fostering cross-functional collaboration. The ideal candidate will have a proven track record in operations and customer experience.

Join us to revolutionize last-mile delivery and turn customer interactions into memorable moments!