Professional Services Consultant - SaaS/DMS (m/f/d)

Professional Services Consultant - SaaS/DMS (m/f/d)

full-time position

Key Responsibilities

• You will be the driving force behind the delivery of our projects, ensuring they are delivered on time, within budget and to the highest standards!
• As a customer-facing role, you will be responsible for managing customer expectations with a strong focus on customer satisfaction.
• You conduct discovery workshops to gain a deep understanding of the client's business processes.
• You document the client's business processes and translate them into requirements for the DocuWare solution.
• Furthermore, you configure and implement the DocuWare solution, ensuring it meets the client's needs and expectations.
• You maintain a strong focus on customer satisfaction. Proactively addressing any issues or concerns is also part of your responsibilities.
• You guide and lead the client to maximize the benefits of digitizing their...