Found Description
Primary Skill UnixSQL
Secondary Skill Avaloq
1 JobGroup Overview
Member of the Production Service team to support systems used by International Wealth Management Division IWM
Engage in incident problem and change management for IWM systems
Ensure requests from fronttoback users supporting IWM business are dealt with effectively and efficiently
Identify cause of system issues and provide remedyworkaround for affected users as well as to escalate the problem to vendor development team
Excellent communication skills at all levels with the ability to present information in a professional and mature manner
Good knowledge of Avaloq Banking System is a plus
2 Responsibilities
Provide daily application support and system support to IWM business on shift 7am 4pm 9am 6pm on call support and manning the IWM IT Helpdesk
Maintain high performance and availability of...
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