Found Description
Elevate your career at Tata Consultancy Services as a Production Support Engineer. You will utilize your Unix, Oracle, and mainframe expertise to provide critical production support.
Your role will involve supporting application deployments and troubleshooting complex issues in a dynamic production environment. You'll work extensively with key tools like ServiceNow, Grafana, and AppDynamics to ensure optimal application performance. By applying your knowledge in incident management, you will collaborate with L3 teams to implement permanent fixes while adhering to stringent SLA requirements.
Key Responsibilities:
• Troubleshoot production incidents and resolve issues effectively
• Provide support for batch and online processing
• Apply necessary fixes and perform preventive maintenance
• Collaborate with product specialists to address technical challenges
• Engage in change and release management activities
Requirements:
• Strong background in Unix and Oracle ...
Your role will involve supporting application deployments and troubleshooting complex issues in a dynamic production environment. You'll work extensively with key tools like ServiceNow, Grafana, and AppDynamics to ensure optimal application performance. By applying your knowledge in incident management, you will collaborate with L3 teams to implement permanent fixes while adhering to stringent SLA requirements.
Key Responsibilities:
• Troubleshoot production incidents and resolve issues effectively
• Provide support for batch and online processing
• Apply necessary fixes and perform preventive maintenance
• Collaborate with product specialists to address technical challenges
• Engage in change and release management activities
Requirements:
• Strong background in Unix and Oracle ...
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