Production Support Engineer with SRE Focus

Be a key contributor as a Production Support Engineer specializing in mainframe systems within a hybrid workplace framework. Ensure critical payment systems are always available and performing optimally.
In this role, your invaluable skills in monitoring, troubleshooting, and automation will help manage 24x7 support for our high-volume payment applications. Engage in incident management to drive resolution efficiency, while continuously improving platform reliability via SRE techniques and operational best practices.
Key Responsibilities:
• Manage continuous production support for payment applications
• Use monitoring tools to ensure system health
• Conduct root cause analysis for incidents
• Automate operations to reduce manual tasks
• Ensure compliance with banking security and audit
Requirements:
• Extensive experience in Mainframe Production Support (z/OS)
• Working knowledge of banking processes and regulations
• Experience in performance analysis ...