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Job Summary
Production Support role, based in Montreal with a hybrid in-office requirement, seeks a candidate with 7+ years of experience to join the Production Management team. The ideal candidate will leverage their passion for technology to enhance team efficiency and deliver exceptional client services across Business Units in a fast-paced, continuously changing environment. Responsibilities include end-user support, systems monitoring, incident and problem management, and plant and event management. A key aspect of the role involves building comprehensive business and application knowledge to support client-facing applications, diagnosing and resolving application issues, and developing automation to improve efficiency and reduce customer impact. The position offers significant personal development opportunities and career growth potential by exposing the candidate to cutting-edge technologies and integrating them with Agile development teams and business spons...