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Product Support & Technical Projects Supervisor - Remote (26-4)
Technical Support United States
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Description
Remote USA- Central or East Coast Region
Overview
The main responsibilities of the Product Support and Technical Projects Supervisor are to supervise the day-to-day activities of the customer support team, optimize procedures, guarantee quality control, manage resources, and efficient operational performance. This role combines hands-on technical and operational expertise with people leadership, coaching, performance management, and continuous improvement responsibilities.
The Product Support and Technical Projects Supervisor is responsible for executing administrative and operational support by creating efficiencies in deliverables and associated processes; performing managerial functions required to ensure project deadlines and initiatives are achieved within the Customer Support/Customer Success org...
Technical Support United States
Apply
Description
Remote USA- Central or East Coast Region
Overview
The main responsibilities of the Product Support and Technical Projects Supervisor are to supervise the day-to-day activities of the customer support team, optimize procedures, guarantee quality control, manage resources, and efficient operational performance. This role combines hands-on technical and operational expertise with people leadership, coaching, performance management, and continuous improvement responsibilities.
The Product Support and Technical Projects Supervisor is responsible for executing administrative and operational support by creating efficiencies in deliverables and associated processes; performing managerial functions required to ensure project deadlines and initiatives are achieved within the Customer Support/Customer Success org...
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