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Product Support Specialist – EAM

Jobtailor

hamilton, on, Canada Full-time July 12, 2026

Found Description

Responsibilities

  • Reporting to the Supervisor, Business Applications (Enterprise Asset Management), the Product Support Specialist – Enterprise Asset Management (EAM) will collaborate with a dynamic team of professionals.
  • The position is responsible to support the development and sustainment of business processes and workflows and coordinate the solution changes with technical teams.
  • The Product Support Specialist will elicit, document and maintain product requirements (epics, user stories and acceptance criteria) for the EAM Backlog.
  • The Product Support Specialist will prioritize and clarify business needs for functional enhancements and coordinate with the technical teams on delivery.
  • The Product Support Specialist supports the continuous monitoring and updating of system requirements to ensure alignment to current organizational functional needs.
  • This position identifies and documents user requirements and collaborates ...

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