Product Support Specialist at Finning

Advance your career with Finning as a Product Support Specialist in Edmonton, AB, in a hybrid role focusing on customer collaboration and data analytics. Utilize your skills in Excel to enhance mining equipment support solutions.

As a full-time specialist, you will oversee product support for mining accounts, ensuring top-tier customer satisfaction while resolving issues promptly. Your advanced data analysis abilities will facilitate accurate component forecasting, enabling better fleet productivity and market competitiveness.

Key Responsibilities:
• Manage product support operations for mining accounts
• Ensure quick and effective resolutions for customer inquiries
• Analyze data for precise component forecasting
• Develop customer quotes and proposals collaboratively
• Conduct monthly meetings with customers for scheduling

Requirements:
• Minimum 3 years managing complex accounts
• Advanced Excel and dat...