Found Description
Compliance Product Support Engineer
We are looking for an experienced Compliance Product Support Engineer to join our Global Technical Support organization.
This role is designed for a technical leader who thrives on solving the most challenging escalations at the intersection of regulatory law, Io T systems, and data integrity.
Our customers rely on Samsara to comply with the workplace safety requirements established by the Department of Transportation (Do T/FMCSA).
You will serve as the primary technical authority for the software components associated with the ELD compliance product and act as the critical bridge between our customers, field teams, and R& D to ensure 100% accuracy in recording Hours of Service (HOS) and Records of Duty Status (RODS).
In this role, you will: Serve as the final escalation point for intricate ELD compliance product for post‐sales customers.
Own the end‐to‐end lifecycle of complex product issues, coordinating possible issues a...