Product Support Engineer

Job Description – Production Support Engineer (PSE)

Location: Bangalore

Experience: 3–8 Years

Employment Type: Full-Time

About the Role

We are seeking a highly motivated Production Support Engineer (PSE) to support and maintain large-scale production systems and data platforms. The ideal candidate will have strong debugging and troubleshooting skills, experience handling production incidents, and the ability to work effectively in high-pressure environments.

This role involves monitoring critical data pipelines, managing L1/L2 production support activities, performing root cause analysis, and collaborating with engineering and infrastructure teams to ensure system reliability and operational excellence.

Key Responsibilities
Pipeline Operations & Monitoring

• Monitor, maintain, and support large-scale, high-throughput data streaming pipelines.
• Ensure smooth execution an...