Found Description
Job Summary -
Associate Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable SaaS products. He/She plays a significant role as an extension of our internal teams, the ultimate HighRadian ambassador who delivers continuous support from the advent of the conflict to the time it gets resolved. S/he should be keen to learn about our complex software products and have a people-first mentality. If you are ready to leverage your grit, creativity and bit of wit and humor to experience an awesome company culture - then you should be a HighRadian!
Responsibilities -
- Responsible for providing product support to users of the Highradius applications.
- Own customer reported issues and drive them to resolution meeting the SLAs
- Provide a delightful customer experience by partnering with internal and external stake holders
- Supports and contributes...