Found Description
Join Toromont Cat in Hamilton as a Product Support Coordinator to enhance customer service and manage work orders seamlessly. This full-time role focuses on processing service orders and supporting departmental goals.
As a Product Support Coordinator, you will be crucial in ensuring efficient service operations within the company. Your responsibilities will include processing service work orders, obtaining customer purchase order numbers, and managing warranty claims. This position emphasizes safety and promotes continuous learning and development within the leading equipment dealer in Canada.
Key Responsibilities:
• Process service work orders and related reports
• Obtain customer purchase order numbers for WIP processing
• Generate standard jobs as per supervisor requirements
• Expedite warranty work orders through respective departments
• Assist in managing Customer Service Agreements via software
Requirements:
• Minimum post-secondary education required
As a Product Support Coordinator, you will be crucial in ensuring efficient service operations within the company. Your responsibilities will include processing service work orders, obtaining customer purchase order numbers, and managing warranty claims. This position emphasizes safety and promotes continuous learning and development within the leading equipment dealer in Canada.
Key Responsibilities:
• Process service work orders and related reports
• Obtain customer purchase order numbers for WIP processing
• Generate standard jobs as per supervisor requirements
• Expedite warranty work orders through respective departments
• Assist in managing Customer Service Agreements via software
Requirements:
• Minimum post-secondary education required
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