Product Support Analyst I — Remote/Hybrid Support

Csg is seeking a Customer Service Desk Associate in Bogotá, Colombia, responsible for assisting customers and maintaining incident records with a focus on resolution and satisfaction. This role involves direct communication with clients and collaborating with vendors to ensure efficient service delivery.

Ideal candidates will have customer service experience, an associate's degree or equivalent, and proficiency in English. Flexible work options include remote, in-office, or hybrid. Benefits include paid time off and education reimbursement.