Product Support Analyst I: Drive Software Resolutions

MedRisk in the Philippines is looking for a Product Support Analyst to manage software issues and offer support to users. The role requires excellent organizational and analytical skills, with a focus on effective communication with both internal and external customers.

The ideal candidate will work independently to troubleshoot incoming software issues, analyze system problems, and help document recurring issues for enhancement of product quality. Knowledge of the Insurance Property and Casualty Industry is a plus.