Product Support Analyst - Hybrid, Impactful Tech Support

MicroSourcing is seeking a Product Support Analyst in Taguig with a hybrid work setup. You will resolve complex technical queries, manage ticket lifecycles, and coordinate cross-functional teams to deliver reliable software support.

Ideal candidates have 3+ years in customer-facing technical support, with healthcare payer or claims processing exposure, and strong communication for cross-departmental collaboration. This role emphasizes data security and ongoing service improvement.