Found Description
Product Support Analyst (Finance)
Department: Customer Support
Employment Type: Full Time
Location: Manila
Description
Infor are seeking a Product Support Analyst to join our Global Support team. This role is key to ensuring our customers maximize the value of Infor’s solutions. You’ll work in a fast-paced, collaborative environment, acting as a trusted advisor and technical expert for Infor’s industry-specific enterprise software.
A Typical Day in the Life Includes:
- Provide high-quality technical support for Infor applications, ensuring customer satisfaction and product usability.
- Troubleshoot application issues, perform root cause analysis, and guide customers through solutions via phone, email, and web-based tools.
- Collaborate with internal teams including Product Management, Development, and Cloud Operations to resolve escalated issues.
- Document knowledge ...
Ready to Apply?
Submit your application for Product Support Analyst (Finance) at Infor Inc.
Apply Now