Product Support Analyst, Enterprise SaaS & ERP

Infor Inc. is seeking a Product Support Analyst (HCM) in Manila to join their Global Support team. In this role, you will ensure customers maximize the value of Infor’s solutions by providing high-quality technical support and acting as a trusted advisor.

The position requires experience in technical support, preferably in a SaaS or ERP environment, and the ability to troubleshoot application issues and collaborate with internal teams. Join Infor to contribute to a collaborative environment focused on customer satisfaction and product usability.