Found Description
Product Support Analyst
SteelEye is a fast-moving B2B RegTech company helping financial institutions meet regulatory obligations through integrated trade and communications surveillance, reporting, and data-driven compliance tools. Our technology supports compliance, prevents market abuse, and builds trust in financial markets.
We are committed to building a diverse, equitable, and inclusive workplace where different
backgrounds, perspectives, and experiences are valued.
As a Product Support Analyst, you will be the primary technical contact for clients, managing
product queries and incidents from logging through to resolution. You will work closely with
Engineering, QA, SRE, and Product teams to resolve issues, share customer feedback, and
maintain high client satisfaction.
Innovative RegTech environment: Join an award-winning compliance technology firm and work
with an integrate...