Product Specialist (Tools Control System)

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organization within the Industrial sector to hire a Product Specialist (Tools Control System). This opportunity is based in Kuala Lumpur, Malaysia .

Position Overview

The role is responsible for providing advanced technical support and specialist expertise for tools control systems and related products. It plays a critical role in enhancing product performance, supporting field operations, and contributing to continuous improvement initiatives.

Key Responsibilities

• Provide support for internal and external customers including proper equipment operation, diagnosis and troubleshooting problems for field technicians
• Analyse product performance to identify problems, make recommendations to improve and enhance products and work with internal and external sources to resolve problems
• Support and install new product implementation by w...