Product Project Manager Voicebot, Copilot & Speech Analytics (Valencia)

Product Project Manager Voicebot, Copilot & Speech Analytics

En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas. ¿Te animas a ser parte de esta revolución?

Requisitos:

• 5+ years of experience in product, AI, or technology project delivery.
• Experience in voice, contact center, or AI-driven solutions (preferred).
• Experience in integral / multi-country environments.
• Strong understanding of business case development and KPI tracking.
• Experience in delivery management and backlog coordination.
• Languages: English: fluent (required) - Spanish: fluent (required) - Portuguese: nice to have

Responsabilidades:

• Definition & planning
  1. Structure initiatives and define use cases (automation, agent assist, analytics).
  2. Prioritize based on business impact and technical feasibility.
  3. Build and validate business cases and foreca...