Product Owner, Knowledge & Content Platform (Sherbrooke)

At BRP, operational efficiency and dealer experience are a priority. We develop digital platforms that enable employees and dealers to access reliable information at the right time, via self‑service, supported by collaboration across the organization.

We’re seeking a Product Owner, Knowledge & Content Platform to own and evolve our internal and dealer‑facing Knowledge Center as a strategic self‑service product. This role sits at the intersection of business, content, and technology, with a clear mandate: improve team productivity, dealer autonomy, increase confidence in self‑service, and reduce avoidable support cases.

Responsibilities

• Own the Knowledge & Content Platform as a product, with accountability for dealer self‑service adoption, search effectiveness, and case deflection.
• Define and enforce a clear knowledge strategy, including content governance, structure, lifecycle management, and publishing standards.
• Lead large‑scale con...