Found Description
Lead the charge in creating innovative voice telephony solutions as a Product Owner in Brampton, ON. This contract role focuses on transforming customer interactions through advanced AI technologies.
As a Product Owner, you will define the strategy and roadmap for Google GECX-enabled voice experiences while leading cross-functional teams to deliver exceptional customer service solutions. Your expertise in natural language processing and contact centre technologies will be critical as you collaborate on AI integrations across various platforms and optimize performance.
Key Responsibilities: • Define AI voice experience strategy and roadmap • Lead teams in designing voice agentic solutions • Conduct discovery sessions for new voice AI use cases • Manage API integrations with voice AI agents • Design AI safety protocols and operational controls
Requirements: • Bachelor’s degree in Computer Science or related field • 3+ years in product management within Agile en...
As a Product Owner, you will define the strategy and roadmap for Google GECX-enabled voice experiences while leading cross-functional teams to deliver exceptional customer service solutions. Your expertise in natural language processing and contact centre technologies will be critical as you collaborate on AI integrations across various platforms and optimize performance.
Key Responsibilities: • Define AI voice experience strategy and roadmap • Lead teams in designing voice agentic solutions • Conduct discovery sessions for new voice AI use cases • Manage API integrations with voice AI agents • Design AI safety protocols and operational controls
Requirements: • Bachelor’s degree in Computer Science or related field • 3+ years in product management within Agile en...
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