Product Operations Lead: IT Services & AI-Driven Ops

Ernst & Young Advisory Services Sdn Bhd in Buenos Aires is seeking a Product Operations Lead to align IT operations with business needs across multiple services. You will drive incident management, change governance, and 24/7 support, coordinating with stakeholders and technical teams to deliver reliable service delivery.

The role requires strong analytical skills, experience with ServiceNow, Agile, Scrum, Kanban, and Azure DevOps, and an ability to manage priorities across projects in a