Product Onboarding Manager Position

Join Scotiabank as a Product Onboarding Manager, shaping customer journeys through data-driven strategies and team collaboration. This key role offers the chance to enhance product delivery from concept to launch.
In this position, you’ll collaborate closely with cross-functional teams, including Software Developers and Designers, to ensure effective onboarding experiences. Your focus will be on understanding customer needs and driving product optimization through insights derived from data and usability testing. Effective communication with stakeholders is crucial to manage expectations and foster a compliant, innovative environment.
Key Responsibilities:
• Lead problem discovery and customer interviews for insights
• Work closely with scrum teams for Agile delivery
• Synthesize data to inform product decisions and measures
• Develop clear user stories for the product backlog
• Build relationships across teams to enhance user experiences
Requirements:
• Mini...