Product Manager (Software Services)

This is a remote position.

We build custom software for founders and product teams across the UK, the EU, and North America — Loyalty, Hospitality, and B2B SaaS. You'll take ambiguous client briefs, define what should actually get built, and make sure delivery doesn't drift from that definition.

This role is 80% product thinking, 20% delivery discipline. If your default mode is tracking tasks rather than shaping outcomes, this isn't the role for you.

What you own

1. Discovery — run structured sessions with non-technical clients, challenge assumptions, and define what's worth building and what isn't
   

2. Specification — produce BRDs, user stories, and acceptance criteria that engineering can act on without a follow-up call. Your spec is your reputation.
   

3. Scope — set it, defend it, and catch creep before it becomes a conversation about budget
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