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Product Manager, Payments Ops – Settlement, Reconciliation

Watu

Nairobi, Nairobi County, Kenya Full-time February 19, 2026
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Found Description

Product Manager, Payments Ops – Settlement, Reconciliation & Partner SLA

 

Job Location: Nairobi
Department : Product
Reporting to: Head of Product

Role summary
Own the operational health of Watu's payments across markets. This internal-facing role ensures payments are collected correctly and booked successfully, predictably and timely through settlement performance routines, reconciliation operations, SLA enforcement, and incident response leadership.

Key responsibilities

  • Settlement performance and recovery
  • Define settlement cadence and settlement readiness by partner and market
  • Own daily settlement monitoring, delayed payments recovery, and escalation playbooks
  • Drive corrective actions with partners and internal teams to reduce recurring settlement failures
  • Ensure successful payment booking connects to customer outcomes (eg: reloack timestamp updates etc)
  • Reconciliation operations and exception clo...

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    Found Details

    LocationNairobi, Nairobi County
    CountryKenya
    TypeFull-time
    CategoryOther-General
    PostedFebruary 19, 2026

    About Watu

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    Watu

    Nairobi, Kenya

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