Found Description
Job Description
What is this position about?
- Own long-term product scope, defining epics and ensuring end-to-end case journeys are captured, documented, and validated as they evolve
- Define the value-creation story for the service and assist with quarterly OKR writing at the program level
- Ensure user delight and drive product toward the internal equivalent of product-market fit
- Anticipate, identify, and address risks and blockers that could impede engineering progress
- Work with Workstream Leads to define good enough criteria for shipping features and inform data quality for engineering enablement
- Act as the first user of solutions, routing feedback and results to Workstream Leads and business partners for prioritization
- Monitor engagement and retention metrics to track product-market fit evolution
- Triage user feedback back to engineering teams and subject matter experts
- Operate seamle...