Product Manager Lead [Collection]

We are looking for aCollections Product Leadto own the end-to-end customer journey across precollections and collections — designing, mapping, and continuously improving how customers move from early signs of risk through delinquency and back to good standing.This is a product and strategy role.
You will sit at the intersection of credit risk, product, data, engineering, operations, and legal, and you will be accountable for how the collections experience is designed and how it performs.
You will turn fragmented touchpoints — reminders, messages, calls, payment options, restructuring offers, self-service flows — into coherent, measurable journeys that recover money while keeping customers engaged and treated fairly.You will work closely with and report to the Head of Collections, and lead a small cross-functional pod.Challenges that await you:Build and maintain the end-to-end precollections and collections customer journey across all stages, channels, decision points, and cu...