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Product Manager - Customer Support

Exness Careers

Remote, Remote, Malaysia Full-time June 13, 2026

Found Description

At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 40M trades a day and 2,000 people across 13 countries, we combine scale, care, and real tech to make trading better for 1M clients worldwide.
Recognised globally as a Best Place to Work, we’re a people-first company where long-term wins always matter more. As part of our team, you will shape the future of fintech with real technology, care, and purpose.
Why this role matters
Own the product strategy and execution across the Customer Support domain. You will be responsible for the end-to-end CS product experience: how clients reach us, how agents handle contacts, how the domain is measured, and how it improves over time.
The role is based in our Malaysia office. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.
What you'll actually do
Own the product roadmap and domain vision across all CS p...

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