Found Description
The Position
Report to: Product Knowledge Manager
Key Responsibilities
- Work closely with our product team to understand product features.
- Assist in creating product content for knowledge sharing.
- Collaborate with subject matter experts to create training materials and other product documentation.
- Review and edit existing documentation for accuracy, clarity, and adherence to style guides.
- Support activities related to product readiness throughout the product development life cycle.
- Participate in the deployment of new versions and features within the platform, which includes training planning, weekly reviews, impact analysis, and managing deadlines.
- Assist in preparing reports and presentations on product features.
- Work with product designers to understand and contribute to the user experience design process.
Working Smarter with AI
- Use AI tools a...