Found Description
Lead customer onboarding excellence as Product Integration Manager at Mastercard in Toronto. Drive integration solutions while ensuring customer satisfaction through expert support and training.
In this managerial role, you will own the end-to-end experience for customer onboarding and actively review business processes. You will collaborate with Sales and Account Management teams while providing technical expertise. Your success hinges on your exceptional project management skills and ability to influence stakeholders effectively.
Key Responsibilities:
• Own customer onboarding from requirements gathering to testing
• Enhance customer service by understanding needs promptly
• Identify and recommend new integration solutions
• Conduct online product demonstrations and training sessions
• Collaborate with product teams on feature rollouts
Requirements:
• Experience in API/SFTP B2B technology solutions
• Strong stakeholder management and influencing skills
In this managerial role, you will own the end-to-end experience for customer onboarding and actively review business processes. You will collaborate with Sales and Account Management teams while providing technical expertise. Your success hinges on your exceptional project management skills and ability to influence stakeholders effectively.
Key Responsibilities:
• Own customer onboarding from requirements gathering to testing
• Enhance customer service by understanding needs promptly
• Identify and recommend new integration solutions
• Conduct online product demonstrations and training sessions
• Collaborate with product teams on feature rollouts
Requirements:
• Experience in API/SFTP B2B technology solutions
• Strong stakeholder management and influencing skills
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