Product Analyst, Customer Care — Data-Driven Impact

Maya is seeking a Product Analyst in Metro Manila to influence product decisions and drive prioritization across customer care platforms. Your role will focus on using data to identify significant issues and develop actionable product recommendations.

The ideal candidate will have over 5 years of experience in product analytics, strong SQL skills, and experience in fintech. You'll partner with various teams, ensuring visibility into product support challenges and improving customer self-service capabilities.