Processing Officer (Cards & Loans) | Contract | Bank

Responsibilities

• Perform technical verification of customers' income and supporting documents to ensure completeness, accuracy, and compliance with internal policies and regulatory requirements.
• Process Credit Card and Unsecured Loan account creation, maintenance, and updates within the bank's operating systems.
• Perform pre-processing activities by navigating multiple internal systems to validate customer information and ensure accurate data entry.
• Handle operational requests related to account maintenance while ensuring timely and accurate processing within established service level agreements (SLAs).
• Respond to enquiries from internal stakeholders and external customers regarding Credit Card and Debit Card origination processes, providing prompt and accurate resolutions.
• Maintain accurate records and ensure all processing activities comply with the bank's operational procedures, risk controls, a...